Terms and Conditions

Effective Date: 1st February, 2025

Welcome to Arbsbuy LLC. These Terms and Conditions govern your use of our website, arbsbuy.com, and the services Arbsbuy LLC provides. By purchasing on our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Overview

Arbsbuy LLC is an online dropshipping store that offers a variety of general products, including apparel, electronics, and more. We provide worldwide shipping, primarily focusing on customers in the United States, Canada, and Europe. Our products are sourced mainly from Chinese warehouses, and the estimated standard shipping time is 5 to 10 business days. While we offer free shipping to the United States, shipping charges apply to other countries. All purchases made through our website are subject to the terms outlined in this agreement.

2. Eligibility and Account Responsibility

By using our website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian. You agree to provide accurate and complete information when making a purchase. If you create an account, you are responsible for maintaining its confidentiality, including your password and any activities under your account. Arbsbuy LLC is not liable for unauthorized account access due to negligence on the part of the user.

3. Orders and payments

All orders placed on our website are subject to acceptance and availability. We reserve the right to cancel any order at our discretion if there are pricing errors, stock issues, or suspected fraudulent activity. Payments must be completed at the time of purchase using the payment methods listed on our website. Prices are listed in U.S. dollars and may change without prior notice. If applicable, customers are responsible for any taxes, customs duties, or import fees imposed by their country’s regulations.

4. Shipping and delivery

Orders are typically processed within 1 to 3 business days before shipping. The estimated shipping time for most orders is between 5 to 10 business days, but delays may occur due to customs processing, logistics disruptions, or holiday demand. While we offer free shipping to the United States, shipping charges apply to all other destinations. Once an order has been shipped, Arbsbuy LLC is not responsible for delays caused by shipping carriers, customs inspections, or incorrect delivery addresses provided by the customer.

5. Returns, Refunds, and Cancellations

Customers may request a return within 14 days of delivery, provided the item is unused, undamaged, and in its original packaging. Certain items, such as hygiene-related, personalized, and clearance items, are not eligible for return. Refunds are processed within 5 to 14 business days after the returned item has been received and inspected. Sometimes, we may deduct taxes, processing fees, and transaction charges from the refund amount. Order cancellations are permitted within 12 hours of purchase, but once an order is processed or shipped, it cannot be canceled. For a detailed explanation of our refund and return process, please refer to our Refund & Return Policy page.

6. Product Descriptions and Availability

We try to provide accurate product descriptions, images, and specifications. However, variations may occur due to differences in display settings or supplier modifications. Product availability is subject to change, and we do not guarantee that an item will always be in stock. If a product becomes unavailable after purchase, we will notify the customer and offer a refund or alternative product option.

7. Intellectual Property Rights

All content, graphics, logos, product descriptions, and images featured on arbsbuy.com are the exclusive property of Arbsbuy LLC or its respective suppliers. Unauthorized reproduction, modification, or commercial use of our website content without written permission is strictly prohibited.

8. Limitation of Liability

Arbsbuy LLC shall not be liable for indirect, incidental, or consequential damages from using our website, products, or services. We do not guarantee that our website will always function without errors or interruptions. Customers assume full responsibility for their use of our website and products.

9. Third-Party Links and External Websites

Our website may include links to third-party websites for informational purposes. These external websites operate independently from Arbsbuy LLC; we do not assume responsibility for their content, policies, or practices. Users accessing third-party links do so at their own risk.

10. Fraud Prevention and Account Termination

We reserve the right to refuse service, cancel orders, or suspend accounts if we suspect fraudulent activities, misuse of our services, or violation of our policies. Any attempt to commit fraud, unauthorized payment transactions, or abuse of our refund policies may lead to account termination and possible legal action.

11. Privacy Policy

We respect your privacy and take appropriate measures to protect your personal information. Using our website, you agree to our Privacy Policy, which explains how we collect, use, and safeguard your data. For more details, please visit our Privacy Policy page.

12. Governing Law and Dispute Resolution

The laws of the United States govern these Terms and Conditions. In the event of a dispute, both parties agree to first attempt to resolve the issue through negotiation. U.S. arbitration laws will settle disputes through binding arbitration if we cannot reach an agreement.

13. Updates and modifications

Arbsbuy LLC reserves the right to update or modify these Terms and Conditions without prior notice. Customers are responsible for reviewing these terms periodically to stay informed of any changes. You agree to the revised terms if you continue to use our website after we’ve made updates.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please get in touch with us:

Email: sales@arbsbuy.com | support@arbsbuy.com
Phone: +1 (904) 668-5277

Thank you for choosing Arbsbuy LLC. By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Happy shopping!